TikTok cuts hundreds of jobs in shift towards AI content moderation

Two sources conscious of the matter earlier suggested Reuters that more than 700 jobs had been slashed in Malaysia. TikTok, owned by China’s ByteDance, later clarified that no longer up to 500 workers within the nation had been affected

Reuters

11 October, 2024, 04:55 pm

Closing modified: 11 October, 2024, 05:00 pm

Social media platform TikTok is shedding pretty a number of of workers from its global group, together with a substantial replacement of group in Malaysia, the corporate acknowledged on Friday, as it shifts focus in direction of the next spend of AI in express moderation.

Two sources conscious of the matter earlier suggested Reuters that more than 700 jobs had been slashed in Malaysia. TikTok, owned by China’s ByteDance, later clarified that no longer up to 500 workers within the nation had been affected.

The workers, most of whom had been furious by the agency’s express moderation operations, had been suggested of their dismissal by e-mail gradual Wednesday, the sources acknowledged, requesting anonymity as they had been no longer popular to utter to the media.

In step with Reuters’ queries, TikTok confirmed the layoffs and acknowledged that several hundred workers had been expected to be impacted globally as portion of a mighty wider concept to give a take to its moderation operations.

TikTok employs a mixture of automated detection and human moderators to search out out about express posted on the positioning.

ByteDance has over 110,000 workers in additional than 200 cities globally, in accordance with the corporate web page online.

The expertise agency is furthermore planning more retrenchments next month as it appears to be to consolidate a number of of its regional operations, one amongst the sources acknowledged.

“We’re making these adjustments as portion of our ongoing efforts to extra strengthen our global operating model for express moderation,” a TikTok spokesperson acknowledged in a observation.

The company expects to make investments $2 billion globally in belief and security this year and must proceed to give a take to efficiency, with 80% of guidelines-violating express now removed by automated applied sciences, the spokesperson acknowledged.

The layoffs had been first reported by commercial portal The Malaysian Reserve on Thursday.

The job cuts happen as global expertise firms face better regulatory strain in Malaysia, the set the government has requested social media operators to seem at for an operating licence by January as portion of an effort to wrestle cyber offences.

Malaysia reported a inviting amplify in harmful social media express earlier this year and urged firms, together with TikTok, to step up monitoring on their platforms.